APIsec Privacy Policy
Effective date: Aug 17, 2023
This Privacy Policy describes how APIsec Inc. (“APIsec”) collects, uses and discloses information, and what choices you have with respect to the information.
- 1. Scope of this Privacy Policy
This Privacy Policy applies to APIsec’s products and services, including applicable mobile and desktop applications (collectively, the “Services”), APIsec.com and other APIsec websites (collectively, the “Websites”) and other interactions (e.g., customer service inquiries, user conferences, etc.) you may have with APIsec. If you do not agree with the terms, do not access or use the Services, Websites, or any other aspect of APIsec’s business.This Privacy Policy does not apply to any third-party applications or software that integrate with the Services through the APIsec platform (“Third-Party Services”), or any other third-party products, services or businesses. In addition, a separate agreement governs delivery, access, and use of the Services (the “MSA”), including the processing of any data submitted through the Services (“Service Data”). The organization (e.g., your employer or another entity or person) that agreed to the MSA (“Customer”) controls its instance of the Services and any associated Service Data (the “Customer Instance”). - 2. Information APIsec Collects and Receives
APIsec may collect, generate, and receive Service Data and other information and data (“Other Information”; Service Data and Other Information collectively “Information”)) in a variety of ways: - SERVICE DATA
Customers and individuals granted access to a Customer Instance by a Customer (“Authorized Users”) may submit Service Data to APIsec when using the Services. - OTHER INFORMATION
- Account Information
To create or update a APIsec account, you or a Customer (e.g., your employer) supply APIsec with an email address, phone number, password, domain and/or similar account details. In addition, Customers that purchase a paid version of the Services provide APIsec (or its payment processors) with billing details such as credit card information, banking information and/or a billing address. - Usage Information
- Services Metadata
When an Authorized User interacts with the Services, metadata is generated that provides additional context about the way Authorized Users interact with the Services. For example, APIsec logs what Third Party Services are connected with the Services (if any). - Log Data
As with most technology services delivered over the Internet, our servers automatically collect information when you access or use our Websites or Services and record it in log files. This log data may include the Internet Protocol (IP) address, the address of the web page visited before using the Website or Services, browser type and settings, the date and time the Services were used, information about browser configuration and plugins, and language preferences. - Device Information
APIsec collects information about devices accessing the Services, including type of device, what operating system is used, device settings, application IDs, unique device identifiers and crash data. Whether APIsec collects some or all of this information often depends on the type of device used and its settings. - Location Information
APIsec receives information from you, your Customer and other third parties that may help APIsec approximate your location. APIsec may, for example, use a business address submitted by your employer, or an IP address received from your browser or device to determine approximate location. APIsec may also collect location information from devices in accordance with the consent process provided by your device. - Third-Party Services
A Customer can connect Third-Party Services to its Customer Instance. Typically, Third-Party Services are software services that integrate with APIsec Services, and a Customer can permit its Authorized Users to enable and disable these integrations for its Customer Instance. APIsec may also develop and offer APIsec applications that connect the Services with a Third-Party Service. Once enabled, the provider of a Third-Party Service may share certain information with APIsec. For example, if a single sign-on service is connected with APIsec, APIsec may receive the username and email address of Authorized Users, along with additional information that the application has elected to make available to APIsec to facilitate the integration. Authorized Users should check the privacy settings and notices in these Third-Party Services to understand what data may be disclosed to APIsec. When a Third-Party Service is enabled, APIsec is authorized to connect and access Other Information made available to APIsec in accordance with any permission(s) granted by Customer (including, by its Authorized User(s)). APIsec does not, however, receive or store passwords for any of these Third-Party Services when connecting them to the Services. - Contact Information
An Authorized User is required to provide some contact information (e.g., an email address) when making an account on the Services. - Third-party Data
APIsec may receive data about organizations, industries, lists of companies that are customers, Website visitors, marketing campaigns and other matters related to our business from affiliates and subsidiaries, our partners, or others that APIsec engages with to make APIsec’s own information better or more useful. This data may be combined with Other Information APIsec collects and might include aggregate-level data, such as which IP addresses correspond to zip codes or countries. Or it might be more specific: for example, how well an online marketing or email campaign performed. - Additional Information Provided to APIsec
APIsec receives Other Information when submitted to our Websites or in other ways, such as if you participate in a focus group, contest, activity or event, apply for a job, enroll in an educational program hosted by APIsec or a vendor, request support, interact with our social media accounts or otherwise communicate with APIsec.
- 3. How APIsec Uses Information
Service Data will be used by APIsec in accordance with the applicable MSA, Customer’s use of Services functionality, and as required by applicable law. APIsec is a processor of Service Data and Customer is the controller.
In addition, APIsec uses Information in furtherance of our legitimate interests in operating our Services, Websites, and business. More specifically, APIsec uses Information: - To provide, update, maintain and protect our Services, Websites, and business.
This includes use of Service Data and Other Information to support delivery of the Services under an MSA, prevent or address service errors, security or technical issues, analyze and monitor usage, trends and other activities, or at an Authorized User’s request. - As required by applicable law, legal process, or regulation.
- To develop and provide additional features.
APIsec tries to make the Services as useful as possible for Customers and Authorized Users, and APIsec may use aggregated and anonymized Services Data and Other Information to develop new Services or improve existing Services. - To send emails and other communications.
APIsec may send you service, technical and other administrative emails, messages, and other types of communications. APIsec may also contact you to inform you about changes in our Services, our Services offerings, and important Services-related notices, such as security and fraud notices. These communications are considered part of the Services and you may not opt out of them. In addition, APIsec sometimes sends emails about new product features, promotional communications, or other news about APIsec. These are marketing messages so you can control whether you receive them. If you have additional questions about a message you have received from APIsec please reach out through the contact mechanisms described below.
- For billing, account management, and other administrative matters.
APIsec may need to contact you for invoicing, account management, and similar reasons and APIsec uses account data to administer accounts and keep track of billing and payments. - To investigate and help prevent security issues and abuse.
- If Information is aggregated or de-identified so that it is no longer reasonably associated with an identified or identifiable natural person, APIsec may use it for any business purpose. To the extent Information is associated with an identified or identifiable natural person and is protected as personal data under applicable data protection law, it is referred to in this Privacy Policy as “Personal Data.”
- 4. Data Retention
APIsec will retain Service Data in accordance with the applicable MSA, Customer’s use of Services functionality, and as required by applicable law.APIsec may retain Other Information for as long as necessary for the purposes described in this Privacy Policy. This may include keeping Other Information for the period of time needed for APIsec to pursue legitimate business interests, conduct audits, comply with (and demonstrate compliance with) legal obligations, resolve disputes, and enforce our agreements. - We retain customer data and credentials up to 365 days following account termination unless deletion is requested earlier.
- We retain applicant data for up to three (3) years unless deletion is requested earlier.
- 5. How APIsec Shares and Discloses Information
This section describes how APIsec may share and disclose Information. - Displaying and Operating the Services.
Because of the nature and functionality of the Services, Information will be displayed as part of the Services to Authorized Users in a Customer Instance. For example, information about which of Customer’s employees may have two-factor authentication enabled may be displayed as part of the Services. - Third-party Service Providers and Partners
APIsec may engage third parties as service providers or business partners to process Information and support our business. These third parties may, for example, provide virtual computing and storage services. To the extent necessary and applicable, these third-party service providers and partners will be bound by appropriate and commercially reasonable confidentiality obligations. Additional information about the subprocessors APIsec uses to support delivery of our Services is set forth in our list of APIsec Subprocessors. - Third-Party Services
Customer may enable or permit Authorized Users to enable Third- Party Services. APIsec requires each Third-Party Service to disclose all permissions for information access in the Services, but APIsec does not guarantee that they do so. When enabled and as requested by Customer, APIsec may share Information with Third-Party Services. Third-Party Services are not owned or controlled by APIsec and third parties that have been granted access to Information may have their own policies and practices for its collection, use, and sharing. Please check the permissions, privacy settings, and notices for these Third-Party Services or contact the service provider for any questions.
- Corporate Affiliates
APIsec may share Information with its corporate affiliates, parents, and/or subsidiaries.
- During a Change to APIsec’s Business
If APIsec engages in a merger, acquisition, bankruptcy, dissolution, reorganization, sale of some or all of APIsec’s assets or stock, financing, public offering of securities, acquisition of all or a portion of APIsec’s business, a similar transaction or proceeding, or steps in contemplation of such activities, some or all Information may be shared or transferred, subject to appropriate and commercially reasonable confidentiality arrangements.
- Aggregated or De-identified Data
APIsec may disclose or use aggregated or de-identified Information for any purpose. For example, APIsec may share aggregated or de-identified Information with prospects or partners for business or research purposes.
- To Comply with Laws
If a law enforcement or government agency sends APIsec a demand for Information about a Customer, APIsec shall attempt to redirect the agency to request that data directly from the Customer. As part of this effort, APIsec may provide the Customer’s basic contact information to the law enforcement or government agency. If compelled to disclose Information to a law enforcement or government agency, then APIsec will give the Customer reasonable notice of the demand and cooperation to allow the Customer to seek a protective order or other appropriate remedy unless APIsec is legally prohibited from doing so. APIsec will not voluntarily disclose Information related to a Customer to any law enforcement or government agency. - To Enforce our Rights, Prevent Fraud, and for Safety
To protect and defend the rights, property, or safety of APIsec or third parties, including enforcing contracts or policies, or in connection with investigating and preventing fraud or security issues. - With Consent
APIsec may share Information with third parties when APIsec has consent to do so. - 6. Security
Security is critical to APIsec’s mission, and APIsec takes security of data seriously. APIsec uses industry-standard technical and organizational measures to protect Information from loss, misuse, and unauthorized access or disclosure. These steps take into account the sensitivity of the Information APIsec collects, processes, and stores, and the current state of technology. Given the nature of communications and information processing technology, APIsec cannot guarantee that Information in our care will be absolutely safe from intrusion by others during transmission through the Internet or while stored on our systems or otherwise. When you click a link to a third-party site, you will be leaving our site and APIsec doesn’t control or endorse what is on third-party sites. - 7. Age Limitations
To the extent prohibited by applicable law, APIsec does not allow use of our Services and Websites by anyone younger than 16 years old. If APIsec learns that anyone younger than 16 has unlawfully provided Personal Data, APIsec will take steps to delete such information.
- 8. Changes to This Privacy Policy
APIsec may change this Privacy Policy from time to time. Laws, regulations, and industry standards evolve, which may make those changes necessary, or APIsec may make changes to our services or business. APIsec will post the changes to this page and encourage you to review our Privacy Policy to stay informed. If APIsec makes changes that materially alter your privacy rights, APIsec will provide additional notice, such as via email or through the Services. If you disagree with the changes to this Privacy Policy, you should cease interacting with the Services. Contact the applicable Customer if you wish to request the removal of Personal Data under their control. - 9. Identifying the Data Controller and Processor
Data protection law in certain jurisdictions differentiates between the “controller” and “processor” of information. In general, Customer is the controller of Service Data. In general, APIsec is the processor of Service Data and the controller of Other Information. - 10. Your Rights
Individuals located in certain US States such as California, Virginia, and countries, including those in the European Economic Area and the United Kingdom, have certain statutory rights in relation to their personal data. Subject to any exemptions provided by law, you may have the right to request access to Information (in a portable form or otherwise), as well as to seek to update, delete or correct this Information. You can exercise your privacy rights by sending a request to via email at privacy@APIsec.com.
Or in writing to:
APIsec Inc.
Attn: Data Privacy Officer
One Sansome, Suite 3500
San Francisco CA 94104
USA
To the extent that APIsec’s processing of your Personal Data is subject to the General Data Protection Regulation or applicable laws covering the processing of Personal Data such as the UK Data Protection Act and the Brazilian General Data Protection Act (Lei Geral de Proteção de Dados), APIsec relies on its legitimate interests, described above, to process your data. APIsec may also process Other Information that constitutes your Personal Data for direct marketing purposes, and you have a right to object to APIsec’s use of your Personal Data for this purpose at any time.
- 11. Contacting APIsec
Please also feel free to contact APIsec if you have any questions about this Privacy Policy or APIsec’s practices, or if you are seeking to exercise any of your statutory rights. APIsec will respond within a timeframe that is compliant with all applicable regulationsYou may contact us at privacy@APIsec.com or at our mailing address below:
APIsec Inc.
Attn: Data Privacy Officer
One Sansome, Suite 3500
San Francisco CA 94104
USA